Legal Policies

LEGAL
POLICIES

TERMS & CONDITIONS

Reservations

A deposit of €500 and signed reservation form are necessary to confirm a reservation. Full payment is due 90 days prior to departure.

Bank transfer:

Transfers must be identified with the name of the customer booking the tour. The customer is liable for any bank charges.

 

Late reservations will be taken if space is available.The tour price is based upon double occupancy and includes the services specified in the itineraries, plus optional activities listed. Prices do not include services and meals not listed specifically in the itineraries.

 

Cancellations & Refunds

There is a €50 handling fee for all cancellations. Deposits become non-refundable 90 days prior to the tour date. For cancellations received within 90 to 21 days prior to the tour date, Olive Cycling will refund half of the tour price (less the €500 deposit and €50 handling fee) and the other half will remain on account applicable for travel within a calendar year. There are no refunds for cancellations made within 21 days of the tour date. No refunds are possible after the tour begins. Olive Cycling reserves the right to cancel a tour prior to departure for any reason, in which case, a full refund will be made. Travel insurance, including cancellation insurance (available from your travel agent) is strongly recommended.

 

Responsibility

The payment of the deposit or any partial or full payment for a reservation on a tour shall constitute consent to all provisions listed under “Tour Policies – Terms & Conditions” in this brochure. These provisions are hereby incorporated by reference in this RESPONSIBILITY notice, and participants are advised to take notice. Olive Cycling is the principal tour operator for these tours and is responsible to the participants for all arrangements and for all tour services and accommodations offered. Olive Cycling, its agents, servants, and employees shall not be responsible for personal injuries or property damage, loss or delay, or change of itinerary incurred by any person or tour participant arising out of the act of negligence of any direct or supplemental carrier, hotel, or other person rendering any of these services or accommodations being offered in these tours; nor shall Olive Cycling be responsible for any injuries, death, damage, loss or delay in any means of transportation or by reasons of any event beyond the actual control of Olive Cycling, or of any agent or supplier, or due to force majeure. Tour participants follow the suggested itinerary at their own risk and agree not to hold Olive Cycling  responsible for injury or death resulting from accidents. Participants must supply their own helmets which are required to be worn while on the bicycles. The bicycles provided for use during tours are in satisfactory operating condition and participants agree to use them at their own risk or call deficiencies to the attention of the tour leader. Instruction in the use of bicycles will not be provided and participants affirm that they are familiar with the use of a multi-speed bicycle. The tour operator reserves the right to substitute hotels, restaurants, or other services listed in the itinerary with comparable services if necessary. The right is also reserved to decline to accept or retain any person as a member of a trip due to circumstances beyond the control of Olive Cycling.

 

Accommodation

A twin room refers to a room for two people with two beds. A double room is a room for two people with one bed. All rooms have en suite bathrooms and are of a high standard. Accommodation is in hotels and locally graded accommodation.

Every attempt will be made to satisfy a client’s room preference. Clients who have requested a double room may on occasions be given a twin room if availability does not permit this.

 

Travel Insurance

Although Olive Cycling Bike Tours are covered by our tour operator insurance, we highly recommend that you make sure your insurer will cover you in your selected travel destination. Please contact us if you have any doubts or questions as to your travel plans and insurance policies.